Centre De Sante Ophtalmologique Visioneo

I am giving one star because I cannot give less, I am extremely disappointed by the lack of professionalism and respect for time. the appointment for my daughter which was scheduled for 12:30 p.m. started three hours late, without any communication or explanation. This has significantly impacted my schedule and my day. The lack of consideration for patients and the lack of explanation for the delay are unacceptable. More efficient time management and transparent communication would be greatly appreciated to improve the patient experience. This center is really TO BE AVOID

Disappointed with yesterday's consultation in 10 minutes flat. 3 medical people saw me. It's fast. In addition, the doctor leaves before the end of the consultation without giving us the prescriptions. 4th person who gives half of the prescriptions. In addition, the secretary takes your email and says I will send it to you. No tracking. Called twice and asked for an email. An oversight on their part and we have to file a complaint. To avoid. I understand the places available.

Appointment at 2 p.m., I arrived at 1:40 p.m., a little early as I have always been. I tell myself I arrive early and I wait for my appointment, there is no harm. the assistant asks me to come back at 2 p.m. because they are closed.. I couldn't have waited in the waiting room? Did I have to stay outside waiting while it was 3°? well no, I'm going home, and that honestly reflects a little on the quality of their work.

To flee, unacceptable wait it turned my day upside down and yes DR we also have lives, almost two hours of waiting, the secretaries who speak badly instead of apologizing for this inconvenience, you overload your day galore to collect and it's the patient who pays the consequences and the icing on the cake she leaves the office and tells me if you wanted to leave!!! leave!!! no but where are we!!! Very disappointed with their behavior, she takes a lot of time with patients to believe that they are having an operation, the week before she saw my daughter in not even 5 minutes, I have just declared her as an attending physician and I will immediately change it

Hats off to those who work in this place, which is not at all welcoming: crowded waiting room, extremely noisy. I went there for an eye doctor appointment. The secretaries manage to juggle 3 people at the same time, they remain calm despite the “I had an appointment an hour ago, I’m late, what do I do? », incomplete documents etc. We are then welcomed into a broom cupboard in the dark to do the preparatory exams, before going upstairs. Second contact for other examinations (we still don’t know if we are in front of a doctor or not). Third interlocutor who is the doctor. I stayed with her for less than a minute (she didn't ask me any questions). Return to reception to pay and collect the prescription. Arrival at 6:10 p.m. and departure 50 minutes later. In summary: it’s the factory and there’s nothing pleasant about the place. We are taken care of by people whose position we do not know and we are sent away. I was going there for a routine visit and I won't set foot there again. I do not question the skills of the people I meet, I am not capable of judging and I have no serious problems. There is a particularly nice and efficient secretary.